Frequently Asked Questions
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A registry is a research program that collects health information from people who share a specific condition or experience. The goal is to better understand the condition, improve research, and support the development of future treatments or care approaches.
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You can access the registry by downloading the Health Storylines app or creating an account on our website. Once registered, you will be prompted to enter the study code 5TGKGN to join the registry.
Click here to join the AXIS registry -
Your diagnosis may be self-reported by submitting documentation such as a doctor’s letter, medical report, or proof of medication/prescription that clearly shows your name. Documents may be provided in any format through the Patient Diagnosis Verification questionnaire in the Health Storylines app.
In addition, for additional compensation eligibility, you may sign a medical release form through the same questionnaire to authorize us to contact your healthcare provider and confirm your diagnosis.
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After completing the enrollment process and confirming your diagnosis, you are eligible to receive up to $50. There may also be incentives in the form of compensation or raffle draws for subsequent questionnaire completion. If incentives are available, this information will be clearly stated via the Onboarding Guide.
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Surveys will be available on a monthly basis. Participation in each survey is optional.
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If a survey includes compensation, payment details and delivery method will be shared within the survey instructions. Payments are typically provided after survey completion.
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This usually means the study code was not entered correctly. Go to your homepage and navigate to your profile section. Scroll all the way down until you see 'Organizations'. Under that field, type in and select 'AXIS'. If you still have issues seeing the survey, please reach out to support at support@axispatientregistry.com in order to participate in the registry.
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If you're having any issues, you can reach out to our friendly support team at support@axispatientregistry.com.
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Your data is managed by the registry research team and the platform hosting the registry. All information is stored securely and handled in accordance with privacy and data protection regulations. You will find all information about how your data is managed in the Informed consent you will review before entering the registry.
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Yes. Participation is completely voluntary. You can stop participating at any time by discontinuing surveys or withdrawing through the app without any penalty.